Returns Policy

• The merchandise was purchased through ajeworld.com - including Aje, AJE STUDIO and AJE ATHLETICA.
• Returns must be delivered to our warehouse or returned to an Aje boutique within twenty-one (21) days of the delivery date to be eligible for a refund or store credit (see below for conditions to return).
• Proof of purchase must be provided along with the returned merchandise.
• The merchandise is in its original condition, unworn, unwashed, and unused, with all tags attached.
• Due to hygiene reasons we do not accept swimwear returns.  
• Shoes must be unworn and in their original packaging, as the shoebox is considered part of the product. We will not accept shoes with sole markings or scratches.
• Due to hygiene reasons, we do not accept returns for jewellery.

Full price gift purchases made between:

Tuesday 19th November 2024 – Tuesday 24th December 2024

Have until Sunday 12th January 2025, to return or exchange, provided the above Return Policy conditions have been met.

Items that have been purchased at full price or by pre-order are eligible for a refund to the original payment method or store credit.  If the original payment method was a gift voucher or store credit, a new voucher will be issued.

Full price items included in a temporary promotion are eligible to be returned for a store credit. Discounts received at the time of purchase will be carried over to the credit note.

Items marked as FINAL SALE are priced to clear, and are not eligible to be returned unless the product is not of acceptable quality, is not fit for purpose or is different from its description as required by Australian Consumer Law. We kindly ask you to consider this before committing to a purchase.



Please note, sale markdowns cannot be retrospectively applied to previous orders.


If you have any concerns in regards to an order or have received a faulty item, please email customerservice@ajeworld.com with your order details and we will get back to you as soon as possible.

All of our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

In the unfortunate event of a fault or defect, please email us at customerservice@ajeworld.com within 48 hours of receiving your purchase, with images and a description of the fault.